Press Release
May 23, 2006
Epoch Integration Welcomes New Customers for NeedTEXT Monitor for BlackBerry Enterprise Server
Toronto, ON - Epoch Integration Inc., a leading provider of software solutions that enhance the capabilities of internal groups responsible for the support of the BlackBerry® wireless platform from Research In Motion (RIM) (Nasdaq: RIMM), today reported that its NeedTEXT® Monitor for BlackBerry Enterprise Server™ continues to be chosen by prominent customers using BlackBerry. New customers include such high-profile organizations as:
- Great-West Life Assurance Company
- NETELLER
- Starwood Hotels & Resorts Worldwide, Inc.
- University of Pittsburgh Medical Center (UPMC)
- Community Health Systems (CHS)
- Genworth Financial, Inc.
- Avery Dennison Corporation.
NeedTEXT Monitor is a network management solution specifically designed to monitor BlackBerry Enterprise Server and BlackBerry devices within customer organizations. The product has been adopted by many companies looking to enhance the availability of their BlackBerry service to device users. By providing automated, 24/7 monitoring, NeedTEXT Monitor proactively identifies system issues or events that could cause an interruption in BlackBerry service and sends detailed alerts to system administration staff. The software also gathers key performance metrics for the BlackBerry Enterprise Server and BlackBerry users, enabling reports and charts for use in the everyday management of BlackBerry deployments within the organization. For example, administrators can report on message activity across all of their BlackBerry Enterprise Server implementations simultaneously and use the resulting data for load balancing and capacity planning initiatives.
“We are thrilled that NeedTEXT continues to be chosen by these leading companies,” said Ramon Tavares, vice president of marketing and product management at Epoch Integration. “We have worked diligently to incorporate our customers’ feedback and requirements into each new release of the product. This commitment has rewarded us with a growing customer base of organizations that rely upon NeedTEXT every day for their BlackBerry management needs.”
Customer quotes and success stories are available for download from http://www.needtext.net/shell/besmon-case-study.jsp.
Customers should contact Epoch Integration Sales for more information or to obtain a free evaluation. Visit http://www.needtext.net/besmon.
About Epoch Integration
Epoch Integration Inc. is a leading developer of enterprise software for businesses using the BlackBerry wireless platform, developed by Research In Motion. The company's products, including the popular NeedTEXT suite, are focused on enhancing the capabilities of organizations responsible for the implementation, management and support of BlackBerry solutions. The company currently provides network management solutions to such high-profile customers as TD Securities, Walmart.com and the U.S. Army, in addition to small and medium-sized businesses around the globe. Founded in 1997, Epoch Integration is headquartered in Toronto, Canada. Visit http://www.epochintegration.com.
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